Store Policy
Because We Care
At bag.io, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again,not just for the high quality products like our ergonomic bags but a pleasant shopping experience. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!
Shipping Policy
How It Works
We offer same day delivery in Singapore, for overseas purchases we will use DHL as our choice of delivery liason
Returns
The Small Print
We accept returns within 5 months of the purchase, the receipt of purchase needs to be provided and the customer must provide evidence of product defects
Warranty Disclaimer
About Our Policy
We offer repair services for up to 3 years of the products life, if the customer is unhappy with the repairs a suitable replacement will be sourced
Privacy Policy
Trust Us with Your Information
All private information is strictly confidential and is for internal store use only, we do not share your information to other corporations.